Miles & More

prizeotel
das Economy-Design Hotel

Bewertungs­durchschnitt seit dem 14. Februar 2009

4.42

Aktuelle Bewertungen seit dem 14. Februar 2009

10399

Unsere Bewertungen

93%
5/5
, 18. Juni 2019, prizeotel Hamburg-City
„fancy dekoration”
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Team
Prizeotel ist für mich:
it was a wery nice hotel, with good rooms, and comfortable beds
3/5
, 18. Juni 2019, prizeotel Hamburg-City
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Team
Prizeotel ist für mich:
Günstiges Hotel, welches dementprechend nicht viel bietet. Dennoch hat das Hotel einen sehr guten Service.
3/5
, 18. Juni 2019, prizeotel Hamburg-City
„Less than helpful”
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nicht bewertetFrühstück
Team
Prizeotel ist für mich:
My experience lacked customer service. I was in a party of 3 who spend 5 days at your hotel during the Rotary Convention. We expected your front desk staff to be busy.

What has not been acceptable was the attitude the female front desk had towards us when we required help. Being Americans we do not speak German. Their English was very good.
I needed help utilizing your computer area (due to German Text). When I waited in line and asked for help on the computer the response was”the computers are right there). I acknowledged The whereabouts of the computer and said I needed assistance for just a moment. Eyes were rolled, big sighs released and she just started talking to another female employee. I waited . Seeing I wasn’t going away she came over and again rudely treated all 3 of us.
We asked questions regarding transportation using a map we had. Help was negligible. She couldn’t be bothered to tell us Street stops on the bus or underground.
5/5
, 18. Juni 2019, prizeotel Hamburg-City
„2x Nächte in Hamburg”
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Team
Prizeotel ist für mich:
Unkompliziert, schnell und sauber.

Vielen Dank an das junge Team, weiter so.
5/5
, 17. Juni 2019, prizeotel Bremen-City
„A (slightly) choosy German native without a complaint!”
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Team
Prizeotel ist für mich:
Spitting distance from the main station - clean, stylish - helpful, friendly staff - large, comfy beds - my favourite crisp glutenfree rolls .... what's not to like?