Cleanliness, hygiene and safety regulations have long been close to our hearts. In the difficult times around the new coronavirus we have updated them once again and show you on this page transparently our most important measures! If you have further questions about our concept, please do not hesitate to contact us!
At the reception and in the bar area we have installed spit guards.
We consistently avoid the use of cash and have converted our entire payment process to digital payment methods. To support our hygiene concept in the best possible way, you are welcome to use the contactless payment function of your EC or credit card.
Our mobile check-in allows you to check in and out completely contactless.
In our public areas, especially the reception and breakfast area, we pay close attention to the current distance rules. To make this easier for all guests, we have marked many areas.
We have greatly improved our signage in the houses in order to optimize the walking paths. This makes it even easier to keep to the distance rules.
Disinfectant dispensers are available everywhere and our team members are ready to help you. Additionally we offer small bottles of disinfectant and masks for purchase at the reception, so you are always well taken care of.
We regularly disinfect our public areas, our room cards, all door handles, the buttons of the lifts, the public toilets and of course all other areas.
The use of the lifts is limited to a certain number of people (depending on the size of the lift) in order to guarantee the minimum distances.
Our tables in the breakfast area can only be used in such a way that every second table remains free. In this way the minimum distances can be maintained even during breakfast
Our classic breakfast buffet is currently not offered. Instead, we offer different alternatives in the hotels, so that our usual breakfast quality is naturally maintained for you.
Our rooms are disinfected according to a special disinfection plan.
We have developed our own pandemic plan, which has been extended by a skin protection and hygiene plan to prepare our team members for the different situations in the best possible way.