Data protection declaration
The protection of your personal details is very important to prizeotel Bremen GmbH & Co. KG. prizeotel Bremen GmbH & Co. KG values your trust highly and will handle your personal details which you provide with utmost care. In particular, prizeotel Bremen GmbH & Co. KG undertakes to comply with applicable data protection provisions.
Collecting personal details
As part of each booking, we are legally permitted to collect your personal details. The personal details include the following points: your name, your address, your telephone number, your email address, your date of birth, company type and address, credit card details, arrival and departure dates, hotel room and holiday preferences.
It is also possible to visit our website without entering your personal details. Use of our Internet Booking Engine (IBE) requires entering the personal details mentioned above. This applies both to the use of the IBE’s reservation function and to the option of creating a personal profile within the IBE.
We will only collect your personal details if you provide them voluntarily.
As a user of www.prizeotel.com, you guarantee the truth, accuracy, validity and authenticity of the personal details provided and you undertake to duly update them.
Our website is not intended for children under 13 years and we deliberately do not collect personal details of this age group. Children under 13 years should only use our website under the supervision of a parent or guardian.
Use of personal details
Your personal details will be used to provide the services you desire from us. This includes reservation of your hotel accommodation in particular.
If you decide to use the IBE services, you expressly agree in full and without reservation that prizeotel Bremen GmbH & Co. KG will collect, store and process the personal details provided by you voluntarily for the purposes named below.
We will use your personal details as a rule exclusively for processing and handling your reservation. Furthermore, we will use your personal details once in order to email you for an evaluation of your stay with us after your departure from prizeotel Bremen, provided that you have separately expressed your consent to this. If you have separately declared your consent to receiving information on sales and offers by prizeotel Bremen GmbH & Co. KG future, we will also use your personal details to send you emails and the newsletter of prizeotel Bremen GmbH & Co. KG regarding this during and after your stay at the prizeotel Bremen.
If you voluntarily provide us with your credit card details in the course of booking via the IBE, whether you have used the option of a guaranteed booking by entering your credit card details, or are claiming special booking rates which require a prepayment, we will provide our external payment provider with your credit card details (1&1 Internet AG). Your credit card details will be handled confidentially as a matter of course in accordance with statutory provisions and in particular with the prizeotel Bremen GmbH & Co. KG’s data protection declaration, retrievable at http://www.prizeotel.com/en/impressum/ . They will be disclosed exclusively for the purposes of the smooth handling of the payment process with our external payment provider (1&1 Internet AG). The latter will verify your credit card details and shall store these according to their data protection provisions which can be retrieved at http://www.1und1.de/Datenschutz?linkOrigin=Impressum&linkId=ft.nav.datenschutz.
If you use the guarantee function when booking via the IBE by entering your credit card details, your details will only be stored primarily for security purposes. Should you not arrive without cancelling and without stating reasons, we will use your credit card details to debit your credit card the costs of the first night booked. If you claim special booking rates which require a prepayment, we will use your credit card details to debit the invoice amount from your credit card upon completion of the booking.
Furthermore, we will store and use your personal details as part of the administration of your personal profile if you have created one and have voluntarily provided us with the details in this regard. In addition to the personal details mentioned above, the details regarding your stays at the prizeotel Bremen already carried out/booked via the IBE will be stored as part of your personal profile. To use special services, you are free to provide us with additional information on your profile, such as invoice addresses and the details of fellow travellers.
After creating a personal profile, you have the option of accessing this at any time, particularly in order to carry out changes and cancellations to your bookings. Your personal details and travel information will be stored in connection with your personal profile exclusively for the purposes of guaranteeing the functioning of your personal profile. In particular, upon creating a personal profile, it is not necessary to re-enter your personal details for every visit to our site. We will also use the details you provided us as part of your personal profile to identify you as a previously registered customer.
We will use the personal details you provide voluntarily solely for the purposes and to the extent that they are required for performing and processing your booking and for services provided by prizeotel Bremen GmbH & Co. KG mentioned above. Your details will be stored exclusively for the period for the fulfilment of the purpose or until you declare your withdrawal. You have the option of withdrawing your consent to the processing and storage of your personal details at any time. Withdrawal applies exclusively for the future. Declaration of withdrawal is to be made in writing (post, email, fax, etc.) and sent to the following address:
prizeotel Bremen GmbH & Co. KG
Tel: +49 (0)421 – 2222 100
Fax: +49 (0)421 – 2222 101
We hope that you have full confidence in the reservation and administration of your personal details via the IBE. We use an encryption technology called Secure Sockets Layer (SSL) which encrypts confidential data before it is transferred across the internet. This way we protect your personal details in particular from accidental or intentional manipulation, loss, destruction or access by unauthorised persons.
The personal details provided by you voluntarily will be transferred via an SSL-encrypted connection from your PC/laptop, etc. to the IBE and from there to the prizeotel Bremen GmbH & Co. KG’s booking system (PMS) via an SSL-encrypted connection.
Disclosure of your details to third parties
The personal details provided by you will be used exclusively for our own initiatives such as for promotion purposes as mentioned above. As a rule, prizeotel Bremen GmbH & Co. KG will not disclose the details, especially selling to third parties.
An exception to this is the disclosure of your personal details, in particular your credit card details exclusively, provided that you provided us with your credit card details in the course of booking via IBE, whether you use the option of a “guaranteed booking” by entering your credit card details or claim special booking rates which require a prepayment. In these cases, we will disclose your credit card details to our external payment provider (1&1 Internet AG) which is used exclusively for the smooth handling of the payment process.
Apart from the aforementioned purpose, we will not disclose your personal details to third parties unless we have your consent or we believe in good faith that disclosure is necessary due to a legal provision or to protect the safety of our hotel guests, employees, the public or the property of prizeotel Bremen GmbH & Co. KG. We reserve the right to publish your personal details if this is required by law and we believe that publication is necessary for the protection of our rights and/or as part of court proceedings, due to a court order or following up a court summons and complaint delivered to our business unit. We may forward aggregated demographic and statistical data to certain third parties. However, no personal data will be forwarded which could be used to establish the identity of an individual person.
Right to information and withdrawal
You have the option of requesting information at any time on the personal details transmitted by you to prizeotel Bremen GmbH & Co. KG and stored by it. In this respect, you have the right to rectification, deletion and objection to the conditions as they were incorporated into data protection legislation. Please send your information request to
prizeotel Bremen GmbH & Co. KG
Tel: +49 (0)421 – 2222 100
Fax: +49 (0)421 – 2222 101
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In light of the discussion on the application of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension _anonymizeIp() and therefore IP addresses are only further processed in an abbreviated form to prevent them from being traced to a specific user.
You may revoke Google Analytics’ right to collect and use your IP address at any time with immediate effect for the future. For more information, go to http://tools.google.com/dlpage/gaoptout?hl=en.
Our website also includes programs (plug-ins) for the social network Facebook. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are indicated by the Facebook logo or the add-on “Like” within our website. When visiting one of the pages of our website that contains one of these plug-ins, your browser establishes a direct connection to the Facebook servers, which again transfers the contents of the plug-in to your browser and is embedded in the website displayed. As a result, the information that you visited our website is passed on to Facebook. If you have logged into your personal user account on Facebook while visiting our website, Facebook can match this website visit to this account. By integrating plug-ins, e.g. by clicking “Like” or leaving a comment, this information is sent directly to Facebook and stored there. If you would like to stop this data transfer, you have to log out of your Facebook account before visiting our website.
To learn more about the purpose and extent of data collection by Facebook and their processing and use of your data and your relevant rights and settings available for the protection of your privacy, please read Facebook’s data protection information (http://facebook.com/privacy/explanation.php).
The references to the Facebook Like button in this data protection declaration were created by the office WILDE BEUGER SOLMECKE and can be found at http://www.wbs-law.de.